Privacy Policy
INTRODUCTION
Thank you for visiting www.biolynk.com. This Site is owned and operated by Biolynk Corporation. For purposes of the policy, references to “Biolynk,” “we,” “our,” and “us” mean Biolynk Corporation.
This Site provides a wide range of information to our Site’s visitors, including information about plasma donation and our related products and services. Like many web sites, we also collect information from our visitors, including personally identifiable information (your full name, e-mail address, phone number). This privacy policy is designed to tell you about our information collection practices at this Site – that is, the ways we collect information; what kinds of information we collect; why we collect information; how we use information we collect; with whom we share information we collect; how you can access, amend, and delete information we collect from you; and what kinds of security we use to protect information you provide.
Before using this Site – and particularly before submitting personally identifiable information via this Site – you should read this entire policy. Use of this Site constitutes your agreement to the terms of this policy. If the terms and conditions of the policy are not acceptable to you, do not submit any personally identifiable information via this Site and continue to schedule donations by telephone.
SCOPE OF POLICY
Please be aware that this policy applies only to this Site. Within this Site, you may see links or references to other web sites which are not covered by this policy and are likely to have different information practices. We therefore encourage you to read the privacy policy of each web site you visit. We provide these references and links for your convenience; they should not be construed as an endorsement of such sites, their content, or their information practices. You are solely responsible for any interactions you may have with such web sites.
ACTIVE INFORMATION COLLECTION
This Site collects information from its visitors via active information collection only. Active information collection refers to instances in which we gather information from you when you fill it in and send it to us, such as by completing a registration form, sending us a message via an e-mail reply mechanism provided by this Site, or by telephone. Below, we have summarized the primary means of active information collection at Biolynk. By submitting such information at these various information collection points, you specifically consent to the collection, use, and dissemination of such information in accordance with this policy. At each of Biolynk’s active information collection points, we have marked which information is required and which is optional. Unless otherwise specified below, failure to provide required information might mean that you cannot participate in the identified activity nor have access to the site. Failure to provide optional information will not prevent your participation in the identified activity or prevent your access to the site, but it may inhibit our ability to customize the Site for you and better understand your interests and needs.
Registration Information
If you are interested in receiving electronic updates, alerts, and other information from us regarding this Site and our products and services, you must provide us with an e-mail address.
Feedback Information
We welcome your comments and feedback regarding this Site and our products, services and programs. This Site provides an e-mail reply mechanism that permits you to send us your own e-mail address, comments, and any other information you choose to include. E-mail submitted may not be secure. As a result, you should carefully consider what information you wish to send to us via e-mail.
This Site posts a feedback form for you to use in submitting comments; we will typically ask you to provide personally identifiable information such as your name, e-mail address, and comments, as well as occupational and demographic information. The feedback form may also ask you to respond to questions regarding your Internet usage habits and how you found this Site. We use the information you decide to send us to follow up with you regarding your comments, improve our products and services, and better understand our donors. Information you provide in a feedback form is typically all optional, though you will need to provide us with contact information if you would like us to send a response.
Inquiry Forms/Requests for Information
If you would like to request more information about our products and services, this Site provides special inquiry forms, which typically require you to provide us with your full name, e-mail address, and postal address. In addition, we may ask for other kinds of information, including your phone number, diagnosis, and specific test results.
WHAT WE DO WITH YOUR INFORMATION
The personally identifiable information we collect from you will only be used and disclosed in accordance with this policy, HIPPA, or as specifically disclosed to you at the time you provide the information. We will not sell, lease, transfer, share, or otherwise permit access to your personally identifiable information with any third parties other than as described in this policy. We reserve the right to use or disclose personal information provided via this Site as necessary to respond to your requests, comply with applicable laws, regulations, legal processes, and law enforcement inquiries, as required by litigation, to take precautions against liability, and protect the security and integrity of the Site and the safety of its users. Our utmost intention is to secure the rights and privacy of our patients. We intend only to gather necessary personal information which ensures and contributes to the integrity of Biolynk’s antibody recruitment program. As was stated above, we will not disclose any personal information to any unauthorized third party.
OPTING OUT
We do not seek to collect personally identifiable information from you that you do not want collected. Toward that end, we indicate at all active information collection points whether requested information is required or optional. We also attempt to tell you at the point of collection and in this policy what the consequences will be (e.g., inability to access important functions of the Site, less tailoring of information to match your interests, etc.) if you do not provide the required or optional information. When you submit personally identifiable information via this Site, whether such information is required or optional, you consent to its disclosure and use in accordance with this privacy policy. If you ever decide that you do not wish to receive information from us regarding our products and services, you may opt out of receiving this information by contacting us by e-mail at info@biolynk.com.
INFORMATION ACCESS
We take reasonable steps to ensure that personally identifiable information that you send us via this Site is accurate, current, and complete. Toward that end, we provide you with reasonable access to your personal information to correct errors or delete the information you have provided. If you wish to correct or delete your personally identifiable information, please contact us by e-mail at info@biolynk.com.
To respond to your request or inquiry, we may require follow-up or contact information to allow us to verify that you are the person authorized to view the information you are requesting. We may, at our discretion, refuse to allow you access to certain information if, in our view, to provide such access would jeopardize another person’s privacy; would violate any applicable federal, state, or foreign law, regulation, or directive; or would unreasonably burden this Site.
DATA SECURITY
Although we take reasonable steps to protect the personally identifiable information that you provide via this Site, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we gather.
THIS SITE IS NOT INTENDED FOR USE BY CHILDREN
This Site is not directed to, and does not seek to collect personally identifiable information from, children under the age of 18. Nevertheless, if we are informed that we have collected information from someone in this age category, we will take reasonable steps to delete that information.
CONTACT US / ENFORCEMENT OF PRIVACY POLICY
If you have any questions, comments, concerns or complaints about this Policy or the information practices of this Site, you can call 1-888-689-8766 ( U.S. ). Fax your inquiry to 1-888-689-2450.
We will take reasonable steps to respond to your inquiry and remedy problems you bring to our attention.
CHANGES TO THIS POLICY
We reserve the right to change this Policy at any time and in our sole discretion. If we do change the Policy, the new Policy will be posted here, along with its revision date, and all information collected following the posting of such changes will be subject to the new Policy. We want you to know, however, that before we use or disclose your previously collected personally identifiable information in a materially different manner from that to which you agreed, we will first secure your affirmative consent for such use or disclosure. Absent such consent, we will use your personally identifiable information in accordance with the Policy in effect at the time we collected the information. We encourage you to check this Policy periodically and – at a minimum – before each instance in which you provide personally identifiable information via this Site.